United States Orders
FREE SHIPPING ON ORDERS OVER $45.
- In Stock items on orders over $45 will receive free standard shipping in the contiguous (lower- 48) United States. These items should arrive in 1-4 business days for most all of the contiguous United States, depending on your location. Items shipped to the upper North East and South East of the United States, may take 5 business days.
- Certain In Stock and Special Order items, items Drop Shipped from the Vendor/Manufacturer, or other items which are not in stock when your order is placed may be ineligible for Free Shipping. Some of these items are eligible for free Standard shipping in orders over $45.00. Standard Delivery is not available to PO Boxes.
- Certain items are excluded from free shipping over $45 based on the item’s characteristics.
- The $45 order total is calculated after all rebates and bundle discounts have been applied. Gift Cards, freight charges, duties, and taxes do not count towards the $45 order total.
OnPoint Surveillance ships with UPS, FedEx, and USPS. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels.
- We ship worldwide (except to Ukraine, Iran, Sudan, Cuba, Syria, North Korea, and Uganda).
- A signature is required for all shipments upon receipt.
- To avoid higher than normal shipping and duties charges, orders containing multiple items located in different warehouses will be consolidated in one location prior to shipping. Therefore, your order may be delayed by an extra business day. We will notify you via email, if your order will be delayed.
- “Drop-Ship” items will be shipped to us from our supplier before being shipped to you.
- Oversized items that don’t fit Parcel Services standards will be shipped via an International freight forwarder via Door-to-Airport or Door-to-Door service, depending on your location. The carrier will call you to inform you of your delivery method.
- For shipments to Russia, the maximum order value (including shipping charges) is 5000 Rubles per shipment.
- Some items cannot be exported due to manufacturer or government restrictions. You will receive an on-screen notice if you attempt put an item in your shopping cart or check out an order containing items which we cannot send to you.
- Orders shipping to Nigeria, Ghana and Georgia may be subject to additional verification. We will email you if your order will be delayed.
- If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, OnPoint Surveillance reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.
- “Attested documents” In the event that you need attested documents from the Chamber of Commerce there will be a $40USD fee per document needed to be signed along will a shipping charge to get the documents to you.